Refund policy
At ClutchZone, your satisfaction is our top priority. If you are not completely satisfied with your purchase, here’s how we can help:
Returns
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You have 30 days from the date of delivery to request a return.
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Items must be unused, in perfect condition, and in their original packaging.
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Proof of purchase (order number or receipt) is required.
Refunds
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Once your return is received and inspected, we will notify you by email.
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If approved, your refund will be processed to your original payment method within 5–10 business days.
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Shipping costs are non-refundable.
Exchanges
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Exchanges are only available for defective or damaged items.
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To request an exchange, please contact us at
Non-Returnable Items
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Sale or clearance items are final and cannot be returned.
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Digital products (such as eBooks) are non-refundable once downloaded.
Start a Return
To initiate a return, contact us at Clutch.Zone@hotmail.com with your order number and reason for return. We’ll provide return instructions and the shipping address.